Refund Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy - the basics
At CBE MKTG, we are committed to delivering high-quality marketing, branding, and creative services. Due to the nature of our services, refunds are only provided if the work delivered is deemed unsatisfactory.
Please note:
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This Refund Policy is a legally binding agreement between CBE MKTG and our clients.
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Depending on local laws and regulations, online businesses may be required to provide a product return or refund policy. While our services are primarily digital and creative, this policy helps ensure transparency and compliance with consumer protection standards.
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By engaging our services, clients acknowledge and agree to this policy.
Unsatisfactory Work:
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If you believe the work delivered does not meet the agreed-upon specifications, please contact us immediately with specific feedback.
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We will review the request and work with you to resolve the issue. A refund may be granted at our discretion if the work is determined to be unsatisfactory according to the project agreement.
Important:
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CBE MKTG reserves the right to decline refunds if the work was delivered according to the agreed-upon specifications.
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This policy is intended to protect both our clients and our business, while maintaining high-quality standards for all projects.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.